Accurate addresses for on-time deliveries.
Details matter when it comes to shaping a great delivery experience. That includes ensuring drivers know exactly where to drop off a particular package. SimpliRoute’s platform uses geocoding to help users pinpoint exact delivery locations.
However, as SimpliRoute scaled up to serve more clients, its existing geocoding engine struggled under the increased demand. Certain addresses were misspelled or could not be found, drivers were taken to the wrong side of the street or could not find the exact house number. The result was wasted time for drivers and higher rates of missed deliveries, which in turn led to rising costs and frustration for SimpliRoute’s clients. The company knew it needed to find a better-performing solution, fast.