Our maps and services impact everyone, everywhere. They connect customers to businesses, businesses to suppliers. They give shape to cities, give rise to ride-hail services, optimize humanitarian efforts, help carmakers embrace electrification, accelerate app development – and much, much more.
To ensure this impact, TomTom has established a Quality Policy, designed to uphold our core quality principles and elevate our products and services to new heights.
TomTom teams are committed to:
Customer Experience
We are enthusiastic about enabling our customers to succeed and to drive growth and innovation in their industries. We are dedicated to building lasting partnerships by deeply understanding our customers’ businesses and their end-users to provide high-quality products and solutions that maximize the value and adoption of our location technology products.
Innovation & Collaboration
Leveraging over 30 years of expertise, we foster collaboration with stakeholders to drive innovation, enhancing user satisfaction.
Continuous improvement
We continuously drive improvement, taking into consideration data-driven and customer feedback to improve products and processes.
Legal Compliance & Quality Management
We maintain compliance with legal standards and uphold a Quality Management System aligned with ISO 9001:2015, ensuring the reliability of our offerings.
Data & Technology Excellence
We integrate diverse data sources to develop the smartest map, employing proven and cutting-edge technologies to meet evolving customer and legislative needs.
Our certificates
ISO 9001 certification means that, as a company, we meet international standards for quality management. It confirms our products and services comply with both customer and regulatory requirements.
TomTom holds two ISO 9001:2015 certificates, both covering a different scope. One certificate covers our activities in the Maps units, while the other supports our automotive customers and covers units in CRO and Customer Experience.