When you’re expecting a delivery – be it a new phone or your weekly grocery shop – nothing is more frustrating than having it fail to show up on time. Consumers have come to expect accurate estimated times of arrival (ETAs) and detailed visibility into their packages’ progress as standard.
Dynalogic helps companies meet these high expectations, providing full-service delivery for clients across Belgium, Luxembourg and the Netherlands. One of the cornerstones of its service offering is the MyDynalogic platform: a powerful track-and-trace solution that enables Dynalogic clients to give end-customers detailed information on deliveries.
Previously, Dynalogic relied on a third-party API vendor to support delivery tracking and ETA calculations for the MyDynalogic platform. With a growing number of clients requesting more up-to-date and precise ETA information, Dynalogic needed to sharpen the capabilities of its platform. A new partnership with TomTom offered just what the company needed to make it happen.