Dynalogic and TomTom

When you’re expecting a delivery – be it a new phone or your weekly grocery shop – nothing is more frustrating than having it fail to show up on time. Consumers have come to expect accurate estimated times of arrival (ETAs) and detailed visibility into their packages’ progress as standard.

Dynalogic helps companies meet these high expectations, providing full-service delivery for clients across Belgium, Luxembourg and the Netherlands. One of the cornerstones of its service offering is the MyDynalogic platform: a powerful track-and-trace solution that enables Dynalogic clients to give end-customers detailed information on deliveries.

Previously, Dynalogic relied on a third-party API vendor to support delivery tracking and ETA calculations for the MyDynalogic platform. With a growing number of clients requesting more up-to-date and precise ETA information, Dynalogic needed to sharpen the capabilities of its platform. A new partnership with TomTom offered just what the company needed to make it happen.

After closely reviewing offerings from different providers, Dynalogic decided to make the change to TomTom location tech. Today, the company harnesses TomTom APIs to power incredibly accurate delivery routing, tracking and ETA calculations for the MyDynalogic track-and-trace platform.

To route deliveries quickly and efficiently to the right address, Dynalogic uses geocoding from the TomTom Search API to transform delivery addresses into precise latitude-longitude coordinates. It makes use of TomTom Maps APIs to display delivery routes and destinations on a map – giving MyDynalogic users clear, up-to-the-minute visibility into the location of any delivery at any time. And with the TomTom Routing API, Dynalogic plans routes that take live and historic traffic conditions into account – including road closures, average road speeds and traffic jams – to provide hyper-accurate journey times and ETAs.