You will be responsible for driving the UX research for both Automotive and Enterprise (B2B) clients, with a primary focus on the US market. This position is based in the Detroit office (hybrid work-from-home model), where you’ll work with a UX Designer and several Product Managers. You’ll be communicating often with the larger UX team in Europe and external customers in the US; some travel is expected for team events, research activities, and client collaborations.
Some core activities include:
You are passionate about designing and executing user research and usability testing, sharing findings/recommendations, and contributing to future car solutions. You naturally put user needs first, while taking client’s requirements into account. You can present and share your work in a compelling and convincing way to diverse stakeholders. You have a strong will to create easy-to-use, delightful products. You love iterating UX designs together with designers to find the best possible user experience. You are a self-starter, able to work closely with project managers and clients to identify UX research needs. You feel comfortable collaborating in and coordinating large international research projects. You’re proactive, and a great team player.
To be successful as a Senior UX Researcher, this is the kind of profile we have in mind:
We’re not looking for a unicorn, but if you have experience/ affinity with one (or more ) of the below you’ve definitely got our interest:
We’re UX (User Experience) Design. We create and deliver the design specifications for TomTom’s driver-oriented software products – across our Consumer and Automotive businesses. Fueled by user insights and data analytics, our mission is to create powerful, easy-to-use products that delight our customers. We’re based in Amsterdam with sub teams at all major TomTom product development sites, bringing together design disciplines from user research to interaction, concept, motion and visual design. On our team, you’ll play a part in designing building products that millions of drivers use every day.
Ready to move the world forward?
Our recruitment team will work hard to give you a meaningful experience throughout the process, no matter the outcome. Your application will be screened closely and you can rest assured that all follow-up actions will be thorough, from assessments and interviews through on-boarding.
TomTom is an equal opportunity employer. We celebrate diversity, thrive on each other’s differences and are committed to creating an inclusive environment at our offices around the world. Naturally, we do not discriminate against any employee or job applicant because of race, religion, color, sexual orientation, gender, gender identity or expression, marital status, disability, national origin, genetics, or age.