Traffic Quality Specialist
Map Operations - Seoul, South Korea
Traffic Quality Specialist
Map Operations - Seoul, South Korea
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At TomTom…

You’ll move the world forward. Every day, we create the most innovative mapping and location technologies to shape tomorrow’s mobility for the better.

We are proud to be one team of more than 5,000 unique, curious, passionate problem-solvers spread across the world. We bring out the best in each other. And together, we help the automotive industry, businesses, developers, drivers, citizens and cities move towards a safe, autonomous world that is free of congestion and emissions.

What you’ll do

As a Quality Specialist in the Traffic and Travel Information Product Unit you will be responsible for validating customer feedback involving traffic incidents, road closures and other relevant traffic information. You will use external sources and internal tools to improve the quality of our products. The products you help create are sold to our business-to-business partners, the automotive industry, governments and over the air to drivers around the world. You will directly contribute to their customer satisfaction.

We offer you a challenging role in an international and innovative organization. You will be part of a culturally diverse team, working in South Korea with a team from all over the world.

We are looking for an independent self-starter able to personally own the following activities:

  • You will be an expert on reporting, checking and analyzing tools, to improve the quality of our traffic information databases.
  • You will resolve business-to-business and customer care escalations.
  • You will contribute to improving current systems and flagging any bugs to engineers.
  • Pro-active searching for new information on the internet.
What we expect from you
  • Native Korean.
  • Fluent in English (company language).
  • Technical affinity.
  • MS Excel skills.
  • Analytical thinking and research skills.
  • Able to work autonomously, as reporting and all meetings will be remote.
  • You are passionate about working within the team, supporting other team members, taking advice and feedback from others.
  • Think creatively, be curious, bring a unique perspective and approach to problem-solving! 

Meet your team

We’re TTI (Traffic and Travel Information), a product unit within TomTom’s Location Technology Products technical unit. We use probe data collected from a community of hundreds of millions of connected devices to develop products and services that help consumers and businesses optimize their journeys. Our team’s flagship service, TomTom Traffic, provides precise real-time and predictive analytics for road users and businesses and their award winning on-street parking service helps people locate that hard-to-find parking spot. On our team, you’ll see your work make a difference in how the world moves.

Achieve more

We are self-starters who play well with others. Every day, we solve new problems with creativity, meet new people and learn rapidly at our offices around the world. We will invest in your growth and are committed to supporting you. In everything we do, we’re guided by six values: We care, putting our heart into what we do; we build trust (you can count on us); we create – driven to make a difference; we are confident, but don’t boast; we keep it simple, since life is complex enough; and we have fun because life’s too short to be boring. 

After you apply

Our recruitment team will work hard to give you a meaningful experience during the process, no matter the outcome. Your application will be screened closely, and you can be rest assured that all follow-up actions will be thorough, from assessments and interviews through your onboarding.

TomTom is an equal opportunity employer

We celebrate diversity, thrive on each other’s differences and are committed to creating an inclusive environment at our offices around the world. Naturally, we do not discriminate against any employee or job applicant because of race, religion, color, sexual orientation, gender, gender identity or expression, marital status, disability, national origin, genetics, or age.

Ready to move the world forward?
Apply to this Job
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