Contacting TomTom


You can get in touch with TomTom through email or chat. We may link support history and communication to your TomTom account and could retain copies of conversations for the establishment, exercise or defense of legal claims for at least 15 years. When you visit one of our offices, we will register upfront your name, email, company details and TomTom contact person for security and safety purposes and retain this data for a limited period of time after your visit. We also use CCTV monitoring of entrances and office spaces for safety and security reasons, and delete this data within 48 hours unless we need it longer for further investigations.

Applying for a job

When you apply for a job at TomTom, we need some details from you to start the application process. During this process we ask for your name, date of birth, email address, resume with education and experience, cover letter, salary indication and availability. We could also contact you to fill in a candidate survey to hear more about your experience. These (aggregated) results will be used for internal analysis and reporting and kept for the communicated duration. For some vacancies, a test, assessment or business case could be required and we process the results to decide whether you can continue to the next round. This information will be retained in accordance with the applicable data retention regime unless you have explicitly agreed to another retention period.

When we make you a job offer, we could ask for a referral and further details to ensure a smooth onboarding, such as identity documentation and number, marital status, certificates, banking details and any other information which will be explicitly requested in our onboarding documentation. We have appointed a service provider to perform a background screening which is crucial to protect our business and clients since we work with highly-sensitive technology and confidential information. Further details about this screening process will be shared with you upfront.

To read who has access to your information, get information about your rights and where we store your data, jump to more information.

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