Built-in location technology

Connected vehicles and location intelligence

In our capacity as a service provider, we receive real-time information about location, speed, sensors and other vehicle and device information from third parties, such as car manufacturers that develop connected vehicles equipped with our online maps, navigation or traffic software, mobile apps or business fleet management services. We use this data only after we have made sure it has been disconnected from device information or any other personal data. For example, we use vehicle sensor data to continuously update our highly detailed maps for automated driving, helping us increase safety and comfort in self-driving vehicles.

We also receive data from others when you have interacted with them, for example when you have used a mobile app or location intelligence platform from a company with embedded TomTom Maps APIs, Navigation SDK or SDKs software. We work with random session identifiers to improve the quality of our Maps APIs and SDKs by analyzing search queries and results linked to a unique interaction. These insights help us for example show relevant point of interests (POIs) within a certain area and improve your search process.

The collection of data through built-in location technology software occurs under the full responsibility of these third parties in accordance with their privacy policies. These third parties have full control over that data, including your consent, and TomTom is only allowed to use this data within the limits as instructed by these parties while adhering to contractual privacy arrangements at the same time. To learn more about the security measures, please visit section Security.

Developer Portal

The TomTom Developer Portal helps you learn more about how our set of APIs and SDKs, and tools like Move Portal or Map Maker, can be used and allows you to license our respective APIs.

You can create a TomTom Developer account to access downloadable content and subscribed services, perform application management and user analytics of the TomTom APIs embedded in your own applications, and get access to restricted sections of the Developer Portal. You can also purchase and manage your credits for consumption.

To set up your TomTom Developer account, we collect essential details as your name, email address, phone number, and password. We recommend you pick a strong, unique password, which will be stored in an encrypted format to ensure confidentiality. You also have the option to provide extra details, such as your role, industry category, and company name, which can enhance your experience. We process the essential data on a contractual basis to provide the services you signed up for, while the optional data is processed on the basis of our legitimate interest in tailoring our services.

Upon account creation, you can opt-in to receive updates and news about TomTom products that you have registered for. We also send transactional emails regarding your credit consumption, usage quotas, and invoices, based on our contractual obligation to provide the service.

We may conduct analytics based on your interaction with the TomTom Developer Portal to improve our services, which we do under the premise of legitimate interest. If you wish to opt-out of analytics, you can do so by adjusting your preferences in the cookies settings available on our website.

You can easily change your email preferences by unsubscribing or managing your settings via the link included in our emails. To manage your data, simply log in to your TomTom Developer account and use the online contact form.

The chatbot on the TomTom Developer Portal uses the content you enter (“Chat Content”) and sends it to our third-party AI service provider for real-time response generation. TomTom does not have control over this activity and does not use Chat Content to build profiles or link it to other TomTom data. We do not share any other information that we maintain about you (such as your account details or purchase history) with the AI service provider.

For further information, including a detailed list of subprocessors, specifics on data transfer, and retention periods, please refer to our Privacy Policy. You can also find instructions on how to request access to or deletion of your TomTom account data on our GDPR support page.