Every day, at TomTom, we work very hard to bring you the best navigation experience ever. A big part of this work is to continuously improve the quality of the maps, services and software that your sat nav runs on.
It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available.
HOW IT WILL AFFECT YOUR DEVICE
For affected devices (see the full list of affected devices at the end of the page),
- You will not be able to renew maps or services.
- If you have an active subscription to map updates or TomTom services, you will continue receiving those until the subscription runs out.
- You will not receive new software updates.
- Your device will continue to function as it does now, but your map will become out-of-date and as such navigation will be less accurate.
This may be the perfect opportunity to discover what our new range of navigation products has to offer you.
Ride challenge levels
Don't just pick your destination, choose your journey.
TomTom Road Trips
Discover the world's most amazing motorcycle rides.
Updates via Wi-Fi®
No computer needed.
Compatible with Siri and Google Now™
Stay connected for calls, messages, music and more.
World Maps, Traffic and Services
Ride with the best TomTom Services, at no extra cost.
Award-winning design, faster processor
Waterproof design and fast quad-core processor.
Devices no longer supported:
| Rider V1 | Rider V2 | Rider V3 |
| Rider V5 |
- Why are your maps and live services updates and support stopping for some customers? We’ve been able to continuously improve our maps and software for the past 12 years for TomTom devices. However, over time and due to the available resources on some older devices they are no longer capable of running the latest software and maps. As an illustration, in 2010 a map for Europe was 1.6GB, and today it is 6.5GB.
- - TomTom Services via Smartphone: Activate TomTom Traffic, Speed Camera Updates and MyDrive by connecting to your smartphone via Bluetooth®. To learn more and check compatibility, please visit tomtom.com/connect
- - The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TomTom is under license. Other trademarks and trade names are those of their respective owners.
- - Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
- - Siri is a trademark of Apple Inc., registered in the U.S. and other countries.
- - Google Now™ service is a trademark of Google Inc.
Every day, at TomTom, we work very hard to bring you the best navigation experience ever. A big part of this work is to continuously improve the quality of the maps, services and software that your sat nav runs on.
It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available.
HOW IT WILL AFFECT YOUR DEVICE
For affected devices (see the full list of affected devices at the end of the page),
- You will not be able to renew maps or services.
- If you have an active subscription to map updates or TomTom services, you will continue receiving those until the subscription runs out.
- You will not receive new software updates.
- Your device will continue to function as it does now, but your map will become out-of-date and as such navigation will be less accurate.
This may be the perfect opportunity to discover what our new range of navigation products has to offer you.
Updates via Wi-Fi®
No computer needed.
Smartphone Messages
TomTom GO can read out messages from your phone.
Compatible with Siri and Google Now™
Interact with your phone's personal assistant.
Lifetime World Maps*
Never buy another map.
TomTom Traffic
Get intelligent routes that avoid traffic in real-time.
Speed Cameras
Get regular updates on fixed, mobile and average speed cameras.
Devices no longer supported:
| GO 750 (LIVE) (W4/W7/W8) | XL 30 Series (RB/RC/RH/RI/RM/RN/RO/RV) | XXL IQ Routes/Classic (RY/RW/RX/GL/GQ) | |
| ONE 30 Series (PA/PB/PC/PE/PF/PH/PI/PK/PN/PP/PL/PO/PQ/PV) | Start (XA/XB/XC/XD) | Start²/Start Classic (XN/XM/XF/XH) | |
| XL IQ Routes² (GG/GH/GI/GJ/GP) | GO 1000 (LIVE) (TD/TB) | GO 1005 (LIVE) (SF/SB) | |
| VIA 110(AG)/130/135(AV/AQ) | VIA 120 (LIVE) (AN/AU/FM) | GO 700 (M5) | |
| GO 630 (JB) | GO 720 (M6/M9) | GO 730 (J3/J4) | |
| GO 740 LIVE (WR/WL) | GO LIVE 1050 / GO LIVE 2050 (SB) | ONE IQ Routes (P1/PS/P2/PU) | |
| XL IQ Routes (RU/RS) | XL IQ Routes LIVE (R1/R2) | GO 820 (FT) | |
| GO 825 (FY) | Start 20(AO)/25(BK) | Start 60(WM) | |
| ONE XL (L1/L2/L3/L4/L7/L9) | ONE XL HD Traffic Europe (F3) | ONE 1st Edition (G1/G2) | |
| ONE 2nd Edition (E1/E2/Z1/Z2/Z3) | ONE 3rd Edition (Y1/Y2/Y3/Y4/Y5/Y7/Y8) | GO (B1) | |
| GO 300 (M1) | GO 500 (2005) (M3) | GO 510 (V5) | |
| GO 520 (M2/M4) | GO 530 (J1/J2) | GO 540 LIVE (WT) | |
| GO 550 LIVE (W3) | GO 710 (V5) | VIA 110 (AH) | |
| VIA 120 (AI) | VIA 220 (AR) | VIA 125 (BG) | |
| VIA 125 (BH) | VIA 125 (BM) | GO 820 (FA) | |
| GO 825 (FB) | VIA 125 (FP) | GO 730 (J5) | |
| GO 930 (J6) | GO 7000 (LF) | GO 9000 (LG) | |
| GO 920 (M8) | XXL 540 WTE SERIES (RZ) | GO 1005 (SE) | |
| GO 1005 (SI) | GO 1005 (SJ) | GO 2535 (SL) | |
| GO 2535 (SM) | GO 2535 (SN) | GO 1005 (SP) | |
| GO 1005 (SQ) | GO 1005 (SR) | GO 910 (V7) | |
| XL v4 (GV) | XXL CLASSIC SERIES (GX) | START 40/45 (GY) | |
| GO 950 (W1) | GO 750 (W2) | GO 950 (W5) | |
| GO 750 (W6) | GO 940 (WB) | START (XO) | |
| START 50/55 (GZ) |
- Why are your maps and live services updates and support stopping for some customers? We’ve been able to continuously improve our maps and software for the past 12 years for TomTom devices. However, over time and due to the available resources on some older devices they are no longer capable of running the latest software and maps. As an illustration, in 2010 a map for Europe was 1.6GB, and today it is 6.5GB.
- - TomTom Services via Smartphone: Activate TomTom Traffic, Speed Camera Updates and MyDrive by connecting to your smartphone via Bluetooth®. To learn more and check compatibility, please visit tomtom.com/connect
- - The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TomTom is under license. Other trademarks and trade names are those of their respective owners.
- - Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
- - Siri is a trademark of Apple Inc., registered in the U.S. and other countries.
- - Google Now™ service is a trademark of Google Inc.