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Every day, at TomTom, we work very hard to bring you the best navigation experience ever. A big part of this work is to continuously improve the quality of the maps, services and software that your sat nav runs on. 

It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available.

HOW IT WILL AFFECT YOUR DEVICE

For affected devices (see the full list of affected devices at the end of the page),


LIST OF AFFECTED DEVICES

Devices no longer supported - Motorcycle:

Rider V1Rider V2Rider V3
Rider V5


Devices no longer supported - Car:

GO 750 (LIVE) (W4/W7/W8)XL 30 Series (RB/RC/RH/RI/RM/RN/RO/RV)XXL IQ Routes/Classic (RY/RW/RX/GL/GQ)
ONE 30 Series (PA/PB/PC/PE/PF/PH/PI/PK/PN/PP/PL/PO/PQ/PV)Start (XA/XB/XC/XD)Start²/Start Classic (XN/XM/XF/XH)
XL IQ Routes² (GG/GH/GI/GJ/GP)GO 1000 (LIVE) (TD/TB)GO 1005 (LIVE) (SF/SB)
VIA 110(AG)/130/135(AV/AQ)VIA 120 (LIVE) (AN/AU/FM)GO 700 (M5)
GO 630 (JB)GO 720 (M6/M9)GO 730 (J3/J4) 
GO 740 LIVE (WR/WL)GO LIVE 1050 / GO LIVE 2050 (SB)ONE IQ Routes (P1/PS/P2/PU) 
XL IQ Routes (RU/RS)XL IQ Routes LIVE (R1/R2)GO 820 (FT) 
GO 825 (FY)Start 20(AO)/25(BK)Start 60(WM) 
ONE XL (L1/L2/L3/L4/L7/L9)ONE XL HD Traffic Europe (F3)ONE 1st Edition (G1/G2) 
ONE 2nd Edition (E1/E2/Z1/Z2/Z3)ONE 3rd Edition (Y1/Y2/Y3/Y4/Y5/Y7/Y8)GO (B1) 
GO 300 (M1)GO 500 (2005) (M3)GO 510 (V5) 
GO 520 (M2/M4)GO 530 (J1/J2)GO 540 LIVE (WT) 
GO 550 LIVE (W3)GO 710 (V5)VIA 110 (AH) 
VIA 120 (AI)VIA 220 (AR)VIA 125 (BG) 
VIA 125 (BH)VIA 125 (BM)GO 820 (FA) 
GO 825 (FB)VIA 125 (FP)GO 730 (J5) 
GO 930 (J6)GO 7000 (LF)GO 9000 (LG) 
GO 920 (M8)XXL 540 WTE SERIES (RZ)GO 1005 (SE) 
GO 1005 (SI)GO 1005 (SJ)GO 2535 (SL) 
GO 2535 (SM)GO 2535 (SN)GO 1005 (SP) 
GO 1005 (SQ)GO 1005 (SR)GO 910 (V7) 
XL v4 (GV)XXL CLASSIC SERIES (GX)START 40/45 (GY) 
GO 950 (W1)GO 750 (W2)GO 950 (W5) 
GO 750 (W6)GO 940 (WB)START (XO) 
START 50/55 (GZ)