How can we help you?

Find products, services and support

MyDrive

Manage your routes and view traffic information.

MyDrive
TomTom Sports

View your sports workouts

TomTom Sports
close

Every day, at TomTom, we work very hard to bring you the best navigation experience ever. A big part of this work is to continuously improve the quality of the maps, services and software that your sat nav runs on. 

It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available.

HOW IT WILL AFFECT YOUR DEVICE (DEVICES WITH LIFETIME MAPS ARE NOT AFFECTED)

For affected devices (see the full list of affected devices at the end of the page),

  • You will not be able to renew maps or services.
  • If you have an active subscription to map updates or TomTom services, you will continue receiving those until the subscription runs out.
  • You will not receive new software updates.
  • Your device will continue to function as it does now, but your map will become out-of-date and as such navigation will be less accurate.
REPLACEMENT OFFER

This may be the perfect opportunity to discover what our new range of navigation products has to offer you.


Updates via Wi-Fi®

Updates via Wi-Fi®

No computer needed.

Smartphone Messages

Smartphone Messages

TomTom GO can read out messages from your phone.

Compatible with Siri and Google Now™

Compatible with Siri and Google Now™

Interact with your phone's personal assistant.

Lifetime World Maps

Lifetime World Maps*

Never buy another map.

Lifetime TomTom Traffic

Lifetime TomTom Traffic*

Get intelligent routes that avoid traffic in real-time.

Lifetime Speed Cameras

Lifetime Speed Cameras*

Get regular updates on fixed, mobile and average speed cameras.

  • GO 620
    15 cm / 6"
    £249.99 £187.49
    FREE SHIPPING
    GO 620
    15 cm / 6"
    • TomTom Traffic via Smartphone
    • Updates via Wi-Fi
    • Lifetime Maps (World)*
    • Lifetime Speed Cameras**
    FREE SHIPPING
  • GO 6200
    15 cm / 6"
    £339.99 £237.99
    FREE SHIPPING
    GO 6200
    15 cm / 6"
    • TomTom Traffic via built-in SIM
    • Updates via Wi-Fi
    • Lifetime Maps (World)*
    • Lifetime Speed Cameras**
    FREE SHIPPING
LIST OF AFFECTED DEVICES

Devices no longer supported:

GO 750 (LIVE) (W4/W7/W8)XL 30 Series (RB/RC/RH/RI/RM/RN/RO/RV)XXL IQ Routes/Classic (RY/RW/RX/GL/GQ)
ONE 30 Series (PA/PB/PC/PE/PF/PH/PI/PK/PN/PP/PL/PO/PQ/PV)Start (XA/XB/XC/XD)Start²/Start Classic (XN/XM/XF/XH)
XL IQ Routes² (GG/GH/GI/GJ/GP)GO 1000 (LIVE) (TD/TB)GO 1005 (LIVE) (SF/SB)
VIA 110(AG)/130/135(AV/AQ)VIA 120 (LIVE) (AN/AU/FM)GO 700 (M5)
GO 630 (JB)GO 720 (M6/M9)GO 730 (J3/J4) 
GO 740 LIVE (WR/WL)ONE IQ Routes (P1/PS/P2/PU)GO LIVE 1050 / GO LIVE 2050 (SB) 
XL IQ Routes (RU/RS)XL IQ Routes LIVE (R1/R2)GO 820 (FT) 
GO 825 (FY)Start 20(AO)/25(BK)Start 60(WM) 
ONE XL (L1/L2/L3/L4/L7/L9)ONE XL HD Traffic Europe (F3)ONE 1st Edition (G1/G2) 
ONE 2nd Edition (E1/E2/Z1/Z2/Z3)ONE 3rd Edition (Y1/Y2/Y3/Y4/Y5/Y7/Y8)GO (B1) 
GO 300 (M1)GO 500 (2005) (M3)GO 510 (V5) 
GO 520 (M2/M4)GO 530 (J1/J2)GO 540 LIVE (WT) 
GO 550 LIVE (W3)GO 710 (V5) 


  • Why are your maps and live services updates and support stopping for some customers? We’ve been able to continuously improve our maps and software for the past 12 years for TomTom devices. However, over time and due to the available resources on some older devices they are no longer capable of running the latest software and maps. As an illustration, in 2010 a map for Europe was 1.6GB, and today it is 6.5GB.
  • *Lifetime means the useful life of the device, i.e. the period of time TomTom supports your device with updates, services, content or accessories. A device will have reached the end of its life when none of these are available any more. You need a PC with an Internet Connection and a MyTomTom account to download new maps and updates. For more information, visit tomtom.com/lifetime
  • - TomTom Services via Smartphone: Activate TomTom Traffic, Speed Camera Updates and MyDrive by connecting to your smartphone via Bluetooth®. To learn more and check compatibility, please visit:tomtom.com/connect
  • - The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TomTom is under license. Other trademarks and trade names are those of their respective owners.
  • - Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
  • - Siri is a trademark of Apple Inc., registered in the U.S. and other countries.
  • - Google Now™ service is a trademark of Google Inc.

Every day, at TomTom, we work very hard to bring you the best navigation experience ever. A big part of this work is to continuously improve the quality of the maps, services and software that your sat nav runs on. 

It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available.

HOW IT WILL AFFECT YOUR DEVICE (DEVICES WITH LIFETIME MAPS ARE NOT AFFECTED)

For affected devices (see the full list of affected devices at the end of the page),

  • You will not be able to renew maps or services.
  • If you have an active subscription to map updates or TomTom services, you will continue receiving those until the subscription runs out.
  • You will not receive new software updates.
  • Your device will continue to function as it does now, but your map will become out-of-date and as such navigation will be less accurate.
REPLACEMENT OFFER

This may be the perfect opportunity to discover what our new range of navigation products has to offer you.


Ride challenge levels

Ride challenge levels

Don't just pick your destination, choose your journey.

TomTom Road Trips

TomTom Road Trips

Discover the world's most amazing motorcycle rides.

Updates via WiFi

Updates via Wi-Fi®

No computer needed.

Compatible with Siri and Google Now

Compatible with Siri and Google Now™

Stay connected for calls, messages, music and more.

Lifetime World Maps, Traffic and Services

Lifetime World Maps, Traffic and Services

Ride with the best TomTom Services, at no extra cost.

Award-winning design, faster processor

Award-winning design, faster processor

Waterproof design and fast quad-core processor.

  • RIDER 550
    11 cm / 4.3"
    £399.99 £319.99
    FREE SHIPPING
    RIDER 550
    11 cm / 4.3"
    • Lifetime* Worldwide Maps, TomTom Traffic and Services
    • Updates via Wi-Fi®. No computer needed
    • Discover, personalise and enjoy stunning riding routes with MyDrive
    FREE SHIPPING
  • RIDER 550 PREMIUM PACK
    11 cm / 4.3"
    £499.99 £399.99
    FREE SHIPPING
    RIDER 550 PREMIUM PACK
    11 cm / 4.3"
    • Lifetime* Worldwide Maps, TomTom Traffic and Services
    • Updates via Wi-Fi®. No computer needed
    • Discover, personalise and enjoy stunning riding routes with MyDrive
    • Car Mounting Kit, Anti-theft Solution and Protective Carry Case
    FREE SHIPPING

Devices no longer supported:

Rider V1Rider V2Rider V3


  • Why are your maps and live services updates and support stopping for some customers? We’ve been able to continuously improve our maps and software for the past 12 years for TomTom devices. However, over time and due to the available resources on some older devices they are no longer capable of running the latest software and maps. As an illustration, in 2010 a map for Europe was 1.6GB, and today it is 6.5GB.
  • *Lifetime means the useful life of the device, i.e. the period of time TomTom supports your device with updates, services, content or accessories. A device will have reached the end of its life when none of these are available any more. You need a PC with an Internet Connection and a MyTomTom account to download new maps and updates. For more information, visit tomtom.com/lifetime
  • - TomTom Services via Smartphone: Activate TomTom Traffic, Speed Camera Updates and MyDrive by connecting to your smartphone via Bluetooth®. To learn more and check compatibility, please visit:tomtom.com/connect
  • - The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TomTom is under license. Other trademarks and trade names are those of their respective owners.
  • - Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
  • - Siri is a trademark of Apple Inc., registered in the U.S. and other countries.
  • - Google Now™ service is a trademark of Google Inc.