Using your data | Use of Cookies

What are cookies?

A cookie is a text file placed on your computer, mobile device or device connected to your computer.

What do cookies do?

Cookies allow the TomTom website to remember things about you and your device, including:

  • Remembering your language setting
  • Remembering your username
  • Software upgrades
  • Map downloads
  • Retrieving the configuration details of your device
Why does the TomTom website need to use cookies?

TomTom websites and services need to be able to store and retrieve information using cookies to provide you with the service or information you asked for. This storage and retrieval of information only happens when you use such a service.

Does TomTom use any other technologies than cookies?

Cookies are the main method used but sometimes information is stored and retrieved using other technologies, such as file transfer and Web API’s (Web Application Programming Interfaces) e.g. when you attach a TomTom device to your computer.

Cookies on

When you visit our website, we collect information about how you use it. This information is stored on your computer in a file called a cookie. See “What are cookies?” if you would like to learn more about what cookies are.

The information we collect includes information about whether you came to our website via a search engine, or by some other method, and what were the most popular elements of the website. Collecting this information allows us to improve the website, making it easier and faster for you to use. It also helps us to make it easier for people to find our website.

TomTom uses third-party service providers to help us better understand usage of TomTom website, software and mobile applications. TomTom uses Tealium iQ tag management software to collect information and Google Analytics Premium software to analyze and visualize this information. The usage OF information that TomTom collects does not contain location information or information that you have entered or uploaded. TomTom is engaged in contracts with Google and Tealium that guarantee your information will only be used by TomTom and not by any other party for any other purpose, such as advertising.

If you would like to disable cookies from advertisers or providers of personalized advertising services, go to the company’s website and request that cookies from that company are no longer placed on your computer. We use DoubleClick, owned by Google, for our third-party personalized advertising platform, as well as personalized ads on Facebook. Here’s a link to their privacy policy:

Social Media Sharing Buttons
On some of the websites pages, you will find social media sharing buttons. They allow you to easily share TomTom pages on Facebook, Twitter and Google+. When you share a page in this way, Facebook, Twitter and Google+ can use their own cookies to track your activity. TomTom has no control over any data that these social media websites collect.