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Every day, at TomTom, we work very hard to bring you the best navigation experience ever. A big part of this work is to continuously improve the quality of the maps, services and software that your sat nav runs on.

It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available.


For affected devices (see the full list of affected devices),

  • You will not be able to renew maps or services.
  • If you have an active subscription to map updates or TomTom services, you will continue receiving those until the subscription runs out.
  • You will not receive new software updates.
  • Your device will continue to function as it does now, but your map will become out-of-date and as such navigation will be less accurate.

This may be the perfect opportunity to discover what our new range of navigation products has to offer you.

Replacement Offer

Lifetime TomTom Traffic via Smartphone *

Get intelligent routes that avoid traffic in real-time.

Lifetime Maps *

Australia, New Zealand and Southeast Asia

TomTom MyDrive

Plan routes, check live traffic and save favourites from your smartphone, PC or tablet.

3 Months Speed Cameras

Advance warnings notify you about upcoming speed cameras.

Hands-free calling

Drive more safely by making and receiving calls hands-free.


When you fill in your details below, you will receive a special offer.

* mandatory fields

If you are interested in receiving an exclusive replacement offer fill in your details below or call us. (1300 135 604) between 9.00am - 5.00pm Monday to Friday.

By giving us this information, you agree to our Terms of Use and Privacy Policy .


Devices no longer supported:

GO 750 (W7)XL 2nd Edition (RC/RI/RN/RV)XXL 530/535/540/550 SERIES
PLUS (XN/XM)XL 4th Edition (GJ/GI/GK/GP)GO 1000 (TD/TB)
GO 1005 (SF/SB)VIA 110/130/220VIA 120 (AN/AU/FM)
START 20/25/45/55/60XXL CLASSIC SERIES (GQ)GO 700 (M5) 
GO 630 (JB)GO 720 (M6)GO 730 (J4) 
GO 740 (WR/WL)GO 750 (W4)GO I90 (DC) 
ONE IQ ROUTES (P1/PS/P2/PU)ONE 140 (RED) (PM)XL 3rd Edition (R1/RS/R2/R4/RU) 
GO 820 (FT)GO 825 (FY) 

  • *Lifetime means the useful life of the device, i.e. the period of time TomTom supports your device with updates, services, content or accessories. A device will have reached the end of its life when none of these are available any more. You need a PC with an Internet Connection and a MyTomTom account to download new maps and updates. For more information, visit
  • -TomTom VIA uses your smartphone's data connection to provide you with real-time traffic, speed camera updates and MyDrive content. On average, TomTom Services use less than 10 MB of data per month. Find out more here: