In order to keep your sat nav up-to-date and manage all your content and services, you must have either MyDrive Connect or TomTom HOME installed on your computer. We release new maps every quarter, so we recommend that you connect your device to your computer regularly to ensure it is up-to-date.
Click here to find out which program you need to install in order to update your device.
If you see the error message “no maps found” on your device, it’s possible that there’s no map installed or that the installed map cannot be read.
Learn moreIf you see an error message during an update, you can usually resolve the issue by keeping your device connected and starting the update again. If you still get error messages, click the link below for additional troubleshooting.
Learn moreIf your device is not recognized by your computer, you may need to install updated software or drivers.
Learn moreIf your map download was interrupted you can resume downloading by clicking the link below and following the simple steps.
Learn moreIn rare cases, your navigation device may not start correctly or may stop responding. If this happens, try resetting your device.
Learn moreIn order to keep your sat nav up-to-date and manage all your content and services, you must have either MyDrive Connect or TomTom HOME installed on your computer. We release new maps every quarter, so we recommend that you connect your device to your computer regularly to ensure it is up-to-date.
Click here to find out which program you need to install in order to update your device.
If you see the error message “no maps found” on your device, it’s possible that there’s no map installed or that the installed map cannot be read.
Learn moreIf you see an error message during an update, you can usually resolve the issue by keeping your device connected and starting the update again. If you still get error messages, click the link below for additional troubleshooting.
Learn moreIf your map download was interrupted you can resume downloading by clicking the link below and following the simple steps.
Learn moreIf your device is not recognized by your computer, you may need to install updated software or drivers.
Learn moreIn rare cases, your navigation device may not start correctly or may stop responding. If this happens, try resetting your device.
Learn moreIf your navigation device is looping after a map update, you need to remove a file from the map folder on your device.
Learn more
