Altodigital boosts customer service and slashes mileage claims admin with TomTom WEBFLEET
Feb 12 2014
London, 12 January 2014 – Digital print and document solutions provider Altodigital has implemented TomTom fleet management technology, including an intuitive smartphone logbook app, to improve customer service and cut mileage claims across its 100-strong car fleet.
Using TomTom’s WEBFLEET fleet management platform to locate its mobile workforce, Altodigital will be able to efficiently and quickly allocate jobs and route engineers to customers.
In addition, the move means Altodigital’s engineers will no longer have to complete manual mileage sheets at the end of each day. Instead they will use TomTom’s WEBFLEET Logbook app on their iPhones to keep accurate journey logs, simply validating journey information and selecting whether trips are for business or private purposes.
“Trying to resource, plan and dispatch more than 100 engineers can be very difficult, but with TomTom’s solution at our fingertips we will be able to streamline and improve our operations,” said Lou Read, Service Operations Manager.
“What’s more, we are raising awareness of driving behaviour and encouraging improved driving standards, cutting fuel costs and boosting employee safety.”
As an ISO14001 accredited company, Altodigital is continually striving to enhance its green credentials. TomTom’s ecoPLUS fuel diagnostic device reads fuel consumption data directly from vehicles to provide better insights into individual and total fleet mpg.
Giles Margerison, Sales Director at TomTom Business Solutions said: “Tools such as the WEBFLEET Logbook app and driver behaviour monitoring technology, along with data on speeding, harsh braking and steering create greater business efficiency.
“By working together with easier access to actionable data, drivers and employers can make smarter decisions to realise benefits for the entire organisation.”
Altodigital’s investment was supported by official TomTom partner Fleetview Solutions.