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How can we help you?

I want to buy a speed camera service for my device

I've just purchased a speed camera service, now what?

I own a device with Lifetime Speed Cameras*

I think I already have a Speed Cameras subscription, how do I check?

I want to know which countries I can use speed cameras in

Helpful Tips & Tricks

Enabling or disabling speed camera alerts

You can easily switch speed camera alerts on and off on your device. Click the link below and follow the steps for your device.

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Reporting new speed cameras

If you pass a speed camera that you were not warned about, you can report it instantly. It will automatically be saved on your device also sent to other users.

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Removing speed cameras from your device

If you do not wish to use your speed cameras or receive updates to the service, you can remove the files from your device using MyDrive Connect or TomTom HOME.

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Device not recognised

If your device is not recognised by your computer, you may need to install updated software or drivers.

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Device freezes

In rare cases, your navigation device may not start correctly or may stop responding. If this happens, try resetting your device.

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How to stay up-to-date with both fixed and mobile speed camera alerts**?

Regular updates via MyDrive Connect and TomTom HOME

Most TomTom navigation devices come with fixed speed camera locations pre-installed on them that get updated every two weeks. Simply connect your device to your computer to download the latest updates using MyDrive Connect or TomTom HOME.

Real-time updates on your navigation device

Real time updates and mobile speed camera locations are sent to your device automatically. In order to receive these updates you need to have an active subscription to either Speed Cameras or LIVE-Services and a connected device. A connected device is a device that has a built-in SIM card, or that can connect to your mobile phone to receive updates.

Speed cameras on your mobile phone

If you have an Android phone, you can also download our Speed Cameras app for Android – it’s free! Note that the app only provides speed camera information, not turn-by-turn navigation. For more information and to download the app, visit the Google Play Store.