No, there's no need for a mobile phone. All TomTom devices that offer LIVE Services are ready to use. You do not need to connect anything and can directly make use of the free trial included.

With the GO LIVE devices however, you can connect a mobile phone to your device via Bluetooth™ if you would like to take advantage of the great car kit function in these devices.

No, currently every LIVE service is available in a bundle only for LIVE Services devices. If you want to buy separate services, you can have a look at the additional services that you can download via TomTom HOME desktop software or buy via the TomTom Webshop.

TomTom LIVE services is a bundle of services with a real-time connection. Information and updates are sent straight to your device over the air or every time you connect to TomTom HOME desktop software. With LIVE Services you pay a fixed amount per month, so you don’t have to worry about any additional phone costs. You will save time and money making use of this great combination of services.

To use TomTom LIVE Services, you need to have a LIVE connected device. If you do not have a LIVE connected device, you can subscribe to a lot of useful and fun services via TomTom HOME. This is desktop software you can install on your computer with which you can download these services directly and separately (not in a bundle) to your TomTom device.

However, to be able to use the services that require instant updates (such as Traffic or Buddies), you will need a wireless connection set up via your mobile phone (for example via GPRS).

When your introductory trial expires, you can renew your LIVE Services via tomtom.com.

If you decide not to renew your LIVE Services once the free introductory period has ended, you will still be able to use all the navigation functions on your device. And if you decide to renew your LIVE Services at a later date, it's easy to request this via www.tomtom.com.

Once you have renewed your LIVE Services, no notice is required as this is the pre-paid service ends automatically at the end of the period.

LIVE Services are available in 2 countries: Australia and New Zealand.

No, not at all. TomTom takes privacy of personal information very seriously, and the information we see is entirely anonymous. We only see information about the speed and direction travelled of TomTom device users. We don't know anything about the devices themselves, including who owns them.

Payment to LIVE Services is simple - once you've registered your details via TomTom HOME or our webshop, a fixed amount will be charged.

But you can also opt for a prepaid card with access to LIVE services.This is a one-off payment and is available via TomTom HOME, our webshop or your local retailer.