It's a good idea to make a backup of your TomTom device. If you ever have a problem with your device, you can restore the backup.
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- Data transfer may not work properly if the connection to your computer is via a USB hub or keyboard.
- We recommend that you quit any other running applications, especially anti-virus software (Norton, McAfee etc.)
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Backing up your device using TomTom HOME
The easiest way to make a backup of all the contents of your TomTom device is by using TomTom HOME. You can make one backup per device and store it on your computer. When you make a new backup, the old backup for that device is overwritten.
If you haven't already done so, you need to download and install TomTom HOME. For more information on downloading and installing TomTom HOME, see www.tomtom.com/home
Note: TomTom HOME is not compatible with NAVIGATOR 5/MOBILE 5- or earlier versions of these products.
Select your version of HOME:
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- Connect your device to your computer and switch it on.
TomTom HOME starts automatically.
If TomTom HOME does not start, do the following:
- Click on the Start menu in Windows and go to All Programs > TomTom HOME and then click on TomTom HOME.
- Click Backup and Restore in the HOME menu.
- Click Back up my device and then click Back up now.
- HOME backs up your device.
Wait until HOME has finished creating the backup.
Then click Done.
To see where HOME has saved your backup, click Preferences > Folder Preferences in the main menu of HOME.
To restore a backup, click Backup and Restore in the HOME menu and then click Restore my device.
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Backing up your device manually
In exceptional cases you may need to backup your device manually.
Click here
to learn how.
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Select your operating system:
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Windows XP
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- Connect your device to your computer and switch it on.
- Click Start > My Computer.
- Double-click the removable drive of your device.
A window opens showing the files and folders of your TomTom device.
- Make sure hidden files and folders are shown:
- Click Tools > Folder Options and then select the View tab.
- Tick Show hidden files and folders.
- Click Apply and then click OK.
- Click Edit and then click Select All.
- Click Edit and then click Copy.
- Click Start > My Documents.
- Click File > New > Folder and then type a name e.g. "TomTom Backup".
- Press Enter.
- Double-click the new folder.
A window opens for your new folder.
- Click Edit > Paste.
The content of your TomTom device is copied to the new folder. Depending on the map size this may take a while.
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Windows Vista
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- Connect your device to your computer and switch it on.
- Click the Windows Start button
 and then click Computer.
- Double-click the Removable Disk of your device.
A window opens showing the files and folders of your TomTom device.
- Make sure hidden files and folders are shown:
- Click Organise > Folder and Search Options and then select the View tab.
- Tick Show hidden files and folders.
- Click Apply and then click OK.
- Click Organise and then click Select All.
- Click Organise and then click Copy.
- Click Start > Documents.
- Click Organise > New Folder and then type a name e.g. "TomTom Backup".
- Press Enter.
- Double-click the new folder.
A window opens for your new folder.
- Click Organise > Paste.
The content of your TomTom device is copied to the new folder. Depending on the map size this may take a while.
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Mac OS X
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- Connect your device to your computer and switch it on.
- On your Mac, select the desktop icon of your TomTom device by clicking it once.
- From the Finder menu, click File and then click Duplicate.
Mac OS X creates a copy of your TomTom device in a new folder on your desktop.
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